Frequently asked Questions
How do I earn bonus points?
As a registered customer, you will collect a 5 % bonus for each order made in our online store when you place your order logged in. You can use your bonus in your upcoming orders. Any returned products do not accumulate bonus balance.
Bonuses will be available 30 days after receiving your order. The bonuses are activated to the customer account as bonus points and are available in future orders. So it's a good idea to register as a customer and log in with your own IDs every time you order. When ordering, you can choose how much bonus points you want to use each time.
Bonus points are automatically expired 365 days after earning them and automatically removed from the user's bonus balance. The user will receive a reminder of the expiration of the bonus points 14 days before they leave.
The expiration date of your score always moves forward as you collect more of them with a new order.
I made a purchase without logging in, can I get bonuses afterwards?
If you have made orders without logging in, contact our customer service and we will update your bonus points.
Can I pay with bonus points?
Yes you can! Once you have registered as a member and place orders logged in with your own ID, you will accumulate a bonus of 5% of your order. Bonuses are automatically stored in your customer account after 30 days has passed since the order date.
You can use accumulated bonuses for your new order. The bonus balance appears in the shopping cart and you can choose from the drop -down menu for your order.